Terms & Conditions
This website (the “Website”) is owned and operated by Travkings Tours & Travels Pvt. Ltd. (“Travkings”, “we”, “us”, “our”). By accessing or using this Website and by making any booking through us, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding with any booking.
1. Legal Agreement
When you make a booking with us, a legal contract is created between you and the respective service provider, and Travkings acts only as an intermediary or booking agent. Your right to refund, cancellation, or amendment is governed by these Terms & Conditions and the individual supplier’s policies.
Once payment is made, it is deemed that you have read, understood, and accepted all applicable terms. If you do not agree, please do not use this Website or our services.
Travkings reserves the right to modify these Terms & Conditions at any time without prior notice. Continued use of the Website constitutes acceptance of the updated terms.
2. Role of Travkings as Agent
Travkings Tours & Travels Pvt. Ltd. acts only as an agent for airlines, hotels, transport providers, tour operators, cruise lines, insurance providers, and other service suppliers.
We do not own or operate any airline, hotel, transport service, or tour operation, and we are not responsible for the acts, omissions, delays, or failures of any supplier.
All travel documents are issued subject to the terms and conditions of the respective suppliers.
3. Availability of Services
All bookings are subject to availability and confirmation by suppliers. Services may be withdrawn, changed, or sold out without prior notice.
4. Limitation of Liability
Travkings shall not be liable for any injury, loss, accident, delay, inconvenience, expense, or damage caused by:
- Acts or omissions of suppliers
- Natural disasters, strikes, political disturbances, or technical failures
- Changes in schedules, routes, or services by suppliers
Where liability cannot be excluded under law, it shall be limited to the amount paid to Travkings for the specific booking.
We reserve the right to refuse or cancel any booking at our discretion.
5. Passenger Details
It is your responsibility to ensure that all passenger names and details match exactly with passport or government ID.
Any mismatch may result in denied boarding or cancellation, and Travkings will not be responsible for losses arising from incorrect information.
6. Supplier-Specific Conditions
Each airline, hotel, and service provider has its own rules regarding:
- Cancellations
- Amendments
- No-shows
- Refunds
- Baggage and check-in
These conditions may involve heavy penalties or complete non-refundability. By booking through Travkings, you agree to abide by the supplier’s rules.
It is your responsibility to understand these conditions before confirming your booking.
7. Third-Party Content and Links
Information on this Website may be provided by third-party suppliers. While we try to keep information accurate, Travkings does not guarantee completeness or correctness.
Links to third-party websites are provided for convenience. We are not responsible for their content or privacy practices.
8. Changes to Itineraries
Suppliers may change schedules, routes, hotels, or services due to operational reasons. Any right to cancel or refund will depend solely on the supplier’s policies.
Acceptance of tickets or vouchers confirms acceptance of such changes.
9. Service Fees
Travkings may charge service or handling fees for bookings, cancellations, amendments, or consultation services. These fees are non-refundable unless stated otherwise.
10. Prices and Taxes
All prices are subject to availability and change until full payment is made and documents are issued.
Prices may exclude:
- Government taxes
- Airport charges
- Fuel surcharges
- Local city taxes
Any increase in taxes or charges must be paid by the traveller.
11. Passport, Visa & Health Requirements
It is solely the traveller’s responsibility to:
- Hold valid passport (usually minimum 6 months validity)
- Obtain required visas
- Follow health and vaccination requirements
Travkings may assist, but we do not guarantee visa approval.
12. Discounts and Promotions
Any discounts offered are at the sole discretion of Travkings and may be modified or withdrawn without notice.
13. Website Usage Rules
You agree not to:
- Use the Website for illegal purposes
- Send spam or unauthorized promotions
- Attempt to hack or misuse the Website
- Misrepresent your identity
We may restrict access if misuse is detected.
14. Security
Online transactions are protected using standard SSL encryption. However, no system is completely secure, and Travkings cannot guarantee absolute security of data transmission.
15. Images and Descriptions
All photos and descriptions are for promotional purposes only and may not represent exact services or facilities.
16. Intellectual Property
All Website content including text, logos, graphics, and images are the property of Travkings or its licensors and may not be copied or used commercially without written permission.
17. Marketing Communication
By sharing your contact details, you agree to receive promotional messages, emails, or calls from Travkings. You may opt out anytime by contacting us.
Your data will not be sold to third parties, but may be shared with service providers for booking purposes.
18. Disclaimer of Website Content
While we try to ensure accuracy, Travkings does not guarantee that all Website content is error-free or updated at all times and is not liable for any losses due to reliance on Website information.
19. Website Availability
Travkings does not guarantee uninterrupted access to the Website and is not liable for downtime due to maintenance or technical issues.
20. Use of Submitted Content
Any feedback, messages, or suggestions shared with Travkings may be used by us for business purposes without compensation, subject to privacy laws.
21. Termination of Access
We may suspend or terminate Website access at any time without notice if terms are violated.
22. Cookies
We may use cookies to improve Website performance and user experience. You may disable cookies in your browser, but some features may not function properly.
23. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India. All disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.